Sensorium / How It Works
A small software agent is run on
your local server to monitor your infrastructure — including servers,
workstations, and basic networking — and report any failures it detects to you,
as well as to our MBU Sensorium team.
On receiving these warnings, our team springs into action and performs remote repairs and maintenance as required to resolve the issue. Should your users run into issues that aren't detected by our agent, our team offers unlimited remote support to resolve them. And in situations where remote support is impossible, a technician is dispatched to your site at no additional charge to perform a service call on your equipment.
With Sensorium, your hardware is covered by our complete monitoring and repair service, allowing you to rest knowing that any issues are being resolved, and technicians will be dispatched as needed.